Previous month:
June 2011
Next month:
September 2011

August 2011

Eye gaze and the power of faces

Face_mars We have evolved to be amazingly good at seeing faces. From the point of view of evolution, success would certainly have favored those who were good at spotting the faces of a predator in the brush, for example. We see faces everywhere. We are so good at spotting faces that we even see them where they do not exist. In fact, said Carl Sagan, "As an inadvertent side effect, the pattern-recognition machinery in our brains is so efficient in extracting a face from a clutter of other detail that we sometimes see faces where there are none." This would explain why people see an image of Mother Teresa in a cheese sandwich or a face on Mars. (More fantastic examples of "faces.") Faces—and things approximating images of faces — get our attention. Graphic designers and marketers know this very well, which is why you so often see faces in various forms of marketing communication.

Garr_3   TED_Garr
Above: We are wired to see faces. Even babies take note of faces and eye gaze and pay special notice to those faces that are familiar. During my live TEDxTokyo talk streamed back home in our kitchen my daughter notices a relatively small, low resolution 2-D video of her father. At only 13-months she knew who that was on screen and was glued to the imagery, often pointing and shouting "dada!"

In a sea of clutter, a face can stick out. Notice how the image of Bob Marley gets your attention even though it is relatively tiny. In this case it is the only face; in a se
a of faces it may receive less attention.

Eye gaze
When I was a small boy, my mischievous friends and I would sometimes stand in front of our house and look up high in the sky as if we saw something interesting just to see how many passer-bys would also look up in the sky. Most people who saw us did of course look up trying to figure out what we were looking at. We are naturally drawn to look in the directions which other people are looking. I noticed that even my baby daughter looks in the direction I am looking; this tendency started at an early age.

Using images of faces — even non-human faces — can be effective for getting a viewer's attention. This is especially true for mediums such as posters, magazines, and billboards, but can be applied to multimedia and large screen displays as well. Because images of faces are so effective at getting the eye's attention, they must be used with discretion. One important consideration is the issue of eye gaze and leading the eye of the viewer. For example, the two images below are from a study by James Breeze which used eye tracking software to determine if the direction the baby looked on screen influenced the eye gaze of the website readers. Not surprisingly the text on the right got more attention from the eyes when the baby's eye gaze was in that direction.

Baby_1  Baby_2
Above: One small eye tracking study shows the influence of eye gaze in guiding the viewer's eye on the page. (Click for larger size. Source.)

Should you use images of faces in presentations? That's up to you. My point is not to say that you should use images of people (or animals, etc) in your visuals; each context and topic is different. My point is only to say that if you do, be mindful of the power that images of faces have for getting attention and try to use eye gaze to help guide the viewer's eye. Below are some examples. I'll first look at samples from posters and billboards near my home in Nara, Japan, then I'll show some samples slides.

Samples from the world around us
I have said it a millions times, but if you take note of the graphic design around you, you'll find there are many lessons. Here are just a few below.
Above: Speeding down the freeway in Osaka. The billboard gets your attention and must be understood in a flash. Face looks in direction of the text and product (and the road ahead).

Poster_1  Poster_2
The women in these posters are placed on the outer third and look or orientate themselves in the general direction of the ad copy or smaller product image

Beer ad  Beer2
Above: Left: The image of the celebrity is huge and gets your attention. Her gaze is not in the direction of the product or the ad copy, but to counter this everything except the beer is in black & white which makes the beer glass pop out at you. You notice the face first, but the bright color of the beer draws your eye. Right: Faces get your attention, but your eye is quickly drawn to the text and colorful beer cans.

Sample slides
I use images of people sparingly, but I often use the image of the individual who I am quoting in a slide. This makes the message more real somewhow and can add a bit of context. Also, many audience members know the face but not the name of the person quoted.

Jazz_drum.004  Jfk.106
Above: Both famous men in these slides are looking in the general direction of the quote. You notice the face first, but your eye natually moves to the text.

Faces_3.006  Faces_3.005
Above: Here I am quoting Isabel Allende (see her TED talk). The slide on the right makes better use of eye gaze. The image is more natural as well since it is not cut but naturally bleeds off the right side.

Faces_3.008  Faces_3.007
Above: The slide on the left is acceptable, but notice how much more natural the slide on the right feels when the face of O-Sensei is orientated inward toward the bulk of the slide and in the general direction of the text.

Interview_dalai  Dalai_lama.001
This is an image of Judit Kawaguchi (who writes for the Japan Times, among other things) interviewing The Dalai Lama on the Shinkansen in Japan. The quote which appears in the slide is something he said during that actual interview on the train. The first slide shows the context, then the second slide fades in which results in Judit Kawaguchi fading out and being replaced by the text; the right third of the slide (The Dalai Lama) never appears to change.

Not only human faces
We notice faces of all kinds. Even the orientation of animals in a frame can help guide the viewer's eye. Here are a couple more examples of quotes in slides, this time with birds.

The context in this case was the oil spill last year in a presentation on general environmental issues.


Bird2   Bird4.013
Above: The broader theme the speaker was touching on related to personal freedom and fulfillment, so the image of a bird soaring high — an image I took myself while visiting the Oregon Coast — seemed fitting. The bird gets your attention and its orientation, shape, and impression of movement upward (not actual animation of course) lead your eye toward the text. The image of the bird almost acts as a big arrow saying "look here."

Related Links
Faces, Faces Everywhere, New York Times
Pictures of faces that are not really faces
You look where they look
TED Talk: Michael Shermer on strange beliefs (including why we see faces everywhere).
• I have a section on Eye Gaze and faces in the 3rd edition of Presentation Zen. 

Presentation lessons from Citizen Kane

Kane3.A Citizen Kane (1941) is considered by most film critics to be among the best American films ever produced. The fact that the film's lead actor, writer, and director — the legendary Orson Welles — was only 25-years old, and it was his first movie, makes the film even that much more remarkable. It's a wonderful film that is fresh even today, but are there lessons in the making of the film that we can apply more broadly to other creative arts including presentations? I believe there are. The film was innovative and used techniques in storytelling and production that were not common for the time. There are many things that made the film remarkable, such as the good use of makeup to age the actors, the physicality which Welles brought to the screen, the natural feel of the dialog achieved by allowing actors to cross-talk, the smooth transitions and continuity achieved via J-cuts, unusual camera angles, long scenes without a cut, use of subjective camera, and on and on — but here are a few below from which we can extrapolate lessons for our own presentations or speeches in all their myriad forms.

Story Structure.
Rosebud Although the unconventional (for the time) nonlinear narrative approach is a tad confusing at times, Citizen Kane made clear use of the basics of storytelling structure: Exposition (beginning), Conflict (middle), and Resolution (end). Beginning: the exposition is furnished early in the form of a newsreel (popular in the '40s) to give a history and overview of the protagonist's life. This infomation was crucial as the rest of the movie goes through Kane's life via flashbacks. MIddle: There is the reporter's conflict to find the meaning of "Rosebud" (Kane's last words), and there were the many internal conflicts which existed within Kane himself and his relationships with his friends, enemies and wives, etc. End: Although it looks like the end will be unresolved, at the last moment the meaning of Rosebud all makes sense in the final few seconds (though questions remain).

The non-linear structure of the narrative.
Script Citizen Kane unfolds in a nonlinear and in a sense circular way. The movie loops through time, recollections of Kane's life told through the memories of witnesses to Kane's life. The newsreel obituary footage at the beginning was important for the nonlinear approach to work. Says movie critic Roger Ebert on this device, "[the newsreal scene] keeps us oriented as the screenplay skips around in time, piecing together the memories of those who knew him." Most good presentations and keynote addresses follow a linear progression that is clear and engaging, but there is no reason that you could not craft your presentation in a non-linear style so long as you build in structure so that people know what you are doing and know where you are in the progression. For example, you could build a story about the ultimate success of your research (and why it matters), but you could at times go back to an earlier stage even before your research started to tell a short anecdote that was a precursor to your current research questions, even though you did not know that at the time. Nonlinear is more challenging, but if the flow is well planned and efforts are made to make things clear for the audience, it can be very engaging. Whether your presentation narrative unfolds in a linear or more of a nonlinear fashion depends on how you craft and develop the structure of your talk, not on what type of software you use, or whether you use software at all. (In the photo above Welles is visiting co-writer Herman Mankiewicz (center) in the California desert while writing Citizen Kane. John Houseman (right) is holding a copy of the screenplay.)

Variety in pace and visual treatments
In Citizen Kane there is great variety in the pace and setting of scenes, even though it was not a big-budget picture. Some scenes move very slowly and are quickly juxtaposed with fast-paced montoges. Many scenes are quite visually subdued while others are visually dynamic and full of myriad elements and movement. This variety of what Bruce Block in The Visual Story calls "Rythmic patterns" is another example of contrast, and contrasts remember are interesting to our brains. While there is good visual variety, including unusual camera angles and set designs, there is also good affinity among the visual treatment throughout the film which contributes to a consistent overall look of the movie. This is a reminder for us too in the design of multimedia presentations that while great visual variety can be an effective technique to get attention and illuminate messages, there must also be a clear visual theme. Often this theme may be subtle but it helps establish cohesion among the different elements and helps communication generally.

Low_shot  Party
ABOVE: The flashbacks unfold in a variety of scenes. Left is a still from a slower paced scene with an unusually low camera angle featuring dialog between only two characters in the newsroom/campaign headquarters. Right is a still from the rambunctious party scene that has the feel of a fast paced musical. (Note too that they are filmed on the same set.)

Deep Focus
One of the most remarkable things about the film visually is Welles's use of deep focus. Deep focus is achieved when everything in a shot is in focus. Often in cinema the foreground will be in focus and the background out of focus, or vice versa. This tells the audience where to look in a scene. When everything is in focus on screen, however, you need to use other techniques such as composition and movement to lead the audience's eye, suggesting where to look first, second, and so on. Welles used lighting to emphasize focal points. He also used eye gaze and staging to lead the viewer's eyes, yet with everything in focus the viewer is free to roam around and becomes more involved with the visual.

ABOVE: This scene actually starts outside with the boy and the camera moves all the way back and through the table (the table splits in two to let the camera pass, though we do not see this trick of course). In this still you can see how everything is in focus and there is a clear foreground, middle, and background. Though young Kane playing in the snow is a small visual element, its light and movement get attention. Young Kane's fate is the subject of the conversation and his enclosure in the frame of the window is symbolic of the imprisonment Kane will feel at the thought of being sent away from home to be raised by his mother's banker, Mr. Thatcher.

This deep-focus technique was effective in creating deep space. Deep space is generally speaking more interesting to the eye as it involves the viewer and asks the viewer to participate more. By keeping everything in focus you allow the audience to be more involved in scanning the image. You can create depth by using contrasts such as big/small, dark/light, texture/textureless, bright colors/muted colors, warm/cool colors, sharp focus/blurred focus, and so on. ) "An audience watching a film or video does not notice more than three vanishing points. You only really need no more than three levels of illusionary depth," says Bruce Block in The Visual Story. You can see a clear illustration of these three levels in the stills above and below.

ABOVE: This is a good example of deep space. Note the three men and the three levels of space. The close up on Kane left is bold and dramatic. More light is cast on Jedediah in the middle ground. This effect was done with an optical printer, layering the shot on the left with the shot on the right as it was too difficult to produce the deep focus using only the camera and light manipulation.

Leading the eye
An audience member can focus only on one relatively small area of a composition at a time. You can influence where the viewers will look on a screen by manipulating contrasting elements, but movement on a screen is the most powerful way to get someone's attention, which is why it must be used with discretion.  A larger and brighter element will slip from focal point once even a tiny element moves on a screen. In multimedia presentations animation must be used sparingly and always with a purpose. A little bit of animation can get attention or emphasize an element, but lots of animation will just become background noise.

ABOVE: Another example of deep space and a clear foreground, middle ground, and background. In the background Kane's size is diminished further by the size the widows, symbolic of the humiliating mood he was in at the time due to financial difficulties. Although the background element is small, our eye keeps track of it as it (Kane) moves to the back and then toward the front. Movement — even when the element is small — will alway get the eye's attention, even when competing with larger and brighter elements, so long as those other elements are relatively static.

Fireplace  Outside_snow
Above Left: In the large photo above the fireplace Kane is looking down in the direction of Mr. Bernstein. The reporter who is slightly taller looks downward to Mr. Bernstein. This has the subtle influence to point your eyes in the direction of Mr. Berstein, even though everything is in focus in the scene. Right: Note how your eye naturally is drawn to the little boy (Kane as a child) even though everything is in focus, including all four actors—all eyes are in the direction of the boy and the placement of the actors draws lines to the boy.

Techniques integral not superlative to the storytelling.
Light While the film introduced many innovative technical elements that did indeed get noticed by the audience, these techniques were not superfluous but were rather used to support the narrative in a unique way, in a sense becoming part of the narrative. "Orson Welles took a visual style and flaunted it — he made the style an overt part of the story. The technique was inseparable from the narrative, not just its humble servant," says Chris Dashiell in an article entitled Kane Reaction on (audio here). In the world of presentations there is nothing wrong, for example, with using bold software or design techniques to aid your narrative, but these techniques must be used to make the messages stronger or impact your audience in a different way, not merely to show off or impress with dazzle. Techniques — impressive or not, new or not — must never be merely cosmetic or a decorative veneer. Ideally, they become "inseparable from the narrative."

                                  “Create your own visual style...

             let it be unique for yourself and yet identifiable for others.”
                                           — Orson Welles

A few takeaways

Lead the viewer's eye by establishing clear focal points in your visuals.
Use size contrast (and other contrasts) to create depth.
Use movement (animation) with discretion and clear intent.
Create good variety visually (and in terms of pace), but have a clear visual theme as well.
If you use multimedia, be bold and make it part of the narrative rather than a sideshow.
Have a clear and simple structure. Whether your narrative is linear or nonlinear depends on your approach and planning, not on which software you use.
Experiment, take a risk, try something new. There is no one best way (or best app) when it comes to creating & delivery powerful presentations.

I purchased the DVD of Citizen Kane about a year ago and finally got to see it earlier this week. Then I watched the film again five-six times over the week, a few times with voice-over commentary by Peter Bogdanovich and another one by Roger Ebert. The boxed set of two DVDs also comes with the documentary "The Battle Over Citizen Kane" which was very interesting indeed. Highly recommend the DVDs (Amazon).